Conditions d’utilisation

1. General Information

Maison Lana ("we", "our", "us") provides luxury and handmade bags through our online store. By placing an order on our website, you agree to these Terms and our Privacy Policy.

2. Online Store Terms

  • You must be at least the age of majority in your country or state to use this site.

  • You may not use our products for any illegal or unauthorized purpose.

  • A breach of any of these Terms may result in termination of your access to our services.

3. Products and Pricing

  • All prices are listed in [currency] and are subject to change without notice.

  • We make every effort to display our products accurately; however, due to the handmade nature of our items, slight variations may occur.

  • We reserve the right to limit the sales of our products to any person, geographic region, or jurisdiction.

4. Orders and Payment

  • When you place an order, you agree to provide current, complete, and accurate purchase and account information.

  • Payments are processed securely through Shopify Payments and other approved payment providers.

  • We reserve the right to cancel or refuse any order at our discretion.

5. Shipping and Delivery

  • We ship globally. Shipping times and fees vary by destination and are displayed at checkout.

  • Estimated delivery times are not guaranteed and may be affected by external factors such as customs or carrier delays.

  • Maison Lana is not responsible for lost or stolen packages once tracking shows delivery.

6. Returns and Exchanges

  • Returns are accepted within [14/30] days of delivery for unused items in original packaging.

  • Sale, custom, or personalized items are final and non-refundable.

  • To initiate a return, please contact us at contact@maisonlana.com.

7. Intellectual Property

All content on this website—including images, logos, product descriptions, and designs—is the property of Maison Lana and may not be used without our written consent.

8. Third-Party Services

Certain content, products, and services available via our store may include materials from third parties. We are not responsible for the content or accuracy of third-party links.

9. Limitation of Liability

Maison Lana shall not be liable for any damages arising from the use of our products or website, including indirect, incidental, or consequential damages.

10. Governing Law

These Terms and any related transactions shall be governed by the laws of [Your Country or Region], without regard to conflict of law principles.

11. Changes to Terms

We reserve the right to update, change, or replace any part of these Terms at any time. Changes will be effective upon posting on our website.

Contact Us
For any questions about these Terms, please contact us at:
📧 contact@maisonlana.com